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Your Technical Brand Ambassador

Automate technical inquiries, integrate your catalog, and gain market intelligence.

All through your customers' most-used channel: WhatsApp.

Bonaparte

Welcome to Bonaparte! Write, send an audio or a photo of the part you're looking for and I'll be happy to help you!

User

Hi! I have a Nissan Sentra 2019. Could you help me find out which oil filter I should use?

Bonaparte

For the Nissan Sentra 2019, we recommend the FRAM TOUGH GUARD Oil Filter.


- SKU: TG6607

- Description: For high-mileage vehicles or extreme conditions.

- Efficiency: 99% on 20μm particles.


- Want me to show where you can get it?

FRAM Oil Filter

Benefits for Your Business

Bonaparte streamlines and enhances every step of your product chain—from manufacturers and distributors to retailers and end customers—ensuring seamless communication, efficient information flow, and better decision-making for all stakeholders.

24/7 Support

Answer technical inquiries anytime. No staff on standby needed.

Structured Catalog

Keep your technical information organized, up-to-date, and free from compatibility errors.

Valuable Insights

Visualize trends and most frequent queries to identify opportunities.

How to get started with Bonaparte?

A simple process to transform your customer service.

Catalog and Resources

You'll share your current catalog, technical manuals, and any relevant resources you want to incorporate:

  • • Product technical sheets
  • • Videos and images
  • • Compatibility guides
  • • Promotional material
1

Data Structuring

We organize and standardize all information with Bonaparte Datahub.

  • • Cleaning inconsistent data
  • • Creating taxonomies
  • • Integration into our PIM
  • • Compatibility validation
2

Assistant Training

We adapt Bonaparte to respond as an expert in your brand and products.

  • • Brand tone customization
  • • Company policy integration
  • • Frequently asked questions
  • • Specific service scenarios
3

Launch. Improve. Repeat.

We put the assistant into production and establish a continuous improvement process.

  • • Access to admin panel
  • • Query and metrics reports
  • • Catalog updates
  • • Permanent technical support
4

Total Control with Bonaparte's Dashboard

Access a complete admin panel where you can:

  • View failed queries and correct assistant responses.
  • Edit your catalog or upload new products in CSV.
  • Analyze usage metrics and user satisfaction.
  • Identify trends and patterns in queries.
Bonaparte Dashboard
Queries
8,452
+12% vs last month
Resolution Rate
94%
+2% vs last month
Active Users
1,287
+22% vs last month
Weekly Performance
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Most Frequent Queries
  • Product Compatibility 32%
  • Technical Specifications 24%
  • Points of Sale 18%

Start automating your Auto Parts sales

Provide quality service to workshops, repair shops, or distributors in the channel where they spend the most time.